Wednesday, September 21, 2011


Received a call from 1-999-910-0152.  I was told that they were working together with Microsoft and that I had several bad viruses in my computer and it was about to crash.  I right away started to laugh on the inside. 

The lady of the phone sounded like she was calling from India.  Not being able to contain myself any longer I began to laugh out loud.  I asked how did she get my phone number and she told me when I set up my computer with Microsoft I gave them my phone number.  She would not allow me to phone back because there was no guarantee that I would get her on the phone.

I then asked is it not more important for me to remove the viruses then ensuring she would receive credit on the phone.  Did not matter, I had to deal with her and only her.

To make a long story short I told her that I had a Mac computer so what she has told me thus far was a complete lie.  Needless to say she hung up.

If you get a similar call, just tell them you have a Mac computer and they won't know what to do.

Wednesday, September 14, 2011

Hydro Smart Meters

If you like smart meters you’re going to love this - more smart meter tax

Soon you are going to have to pay for the privilege of having it    forced on you, plus, you guessed it, you are going to have to pay HST   on the extra fee. But not until next year – not something you are   suppose to know about before an election.
At least the smart meters were made in Ontario right? Nope made in Korea.   Korea IT Times.
 Buried on a footnote on page 1-102, of volume 2a of the 2010 Ontario    Public Accounts is a revelation that Dalton McGuinty’s Minister of    Energy quietly approved a request from the Independent Electricity Systems Operator to apply to the Ontario Energy Board for a new tax called Smart Meter Service Fees.

Page 13 of the Independent Electricity System Operator’s 2011-2013 Business Plan confirms that the Dalton McGuinty Liberals are already budgeting to collect $33 million per year in Smart Meter Service Fees beginning in 2012. Over the next four years, this would cost Ontario families $132 million to run the smart meter super computer.

This new Smart Meter Tax will be applied to smart meter hydro bills above and beyond the higher costs of ‘time of use pricing’. Already under Dalton McGuinty, hydro rates have gone up 84 percent and 150 percent for homes with a smart meter, not to mention the $1 billion ($200 per household) price tag that came with installing smart meters.
We all need to ask the questions and vote on Thursday October 6. 

Call Centres

Call Centres - The law in Canada
Good to know, especially since rumour has that Canada Post Customer service is Headed to India before the New Year
A lot of us do not realize this option is open to us.
Any time you call an 800 number(for a credit card, banking, charter communications, health and other insurance, computer help desk, etc. ) and you find that you're talking to a foreign customer service representative(with an accent, difficult to inderstand/ perhaps in India, Philippines, etc),Please consider doing the following:
After you connect and you realize that the Customer Service Representative is not working in Canada (you can always ask,  if you are not sure about the accent), please, very politely this is not about trashing other cultures
Say, "I'd like to speak to a Customer Service Representative in Canada ."
The rep might suggest talking to his/her manager,But, again, politely say, "Thank you, but I'd like to speak to a Customer Service Representative in Canada .."
That's the rule and the LAW.
It takes less than one minute to have your call re-directed to Canada .
Tonight when I got redirected to a Canadian Rep, I asked again to make sure - and yes, she was from Calgary ..
Imagine what would happen if every Canadian Citizen insisted on talking to only Canadian phone reps, from this day on.
Imagine how that would ultimately impact the number of Canadian jobs that would need to be created ASAP. Let’s slow down and possibly reverse some of our unemployment problems.
If I tell 10 people to consider this and you tell 10 people to consider doing this - see what I becomes an exercise in viral marketing 101.
Remember - the goal here is to restore jobs back here at home - not to be abrupt or rude to a foreign phone rep.  
You will get correct answers, good advice, and solutions  - in real English.
If you agree, please tell 10 people you know, and ask them to tell 10 people they know....etc...etc