Thursday, November 19, 2009

Coaching Tips & Strategies #26


The critical differences between Features and Benefits:

I hear it all the time, “We’re the best or I’m the best because we have the best this and the most advanced that” “So what?”

Features are not the piece that excites someone to take action, it’s the Benefit.

The consumer wants to know, “What is the benefit of working with you? “What’s in it for me?”

How do you verbalize the importance of staging?


“Do you buy a drill because you want a drill or do you buy a drill because you want a hold?” The drill is the feature and the hole is the benefit.

What benefits do your tools and skills provide a customer or client? How do you verbalize, present and demonstrate the benefits of the features you have for a customer or client?

In your next tip, I will provide you with specific features and benefits that go with those features. Until then I wish you all continued success.

It's Your Career - I'm Here To Support YOU!,

Constantine Isslamow

Real Estate Broker/Mortgage Broker/Manager

Century 21 United Realty Inc. Brokerage/CENTUM Core Financial Inc.

Independently Owned and Operated

CENTUM Core Financial Inc. Brokerage License #: 10642 Constantine Isslamow License#: M08005391

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